This course is based on nationally accepted triage protocols to ensure that the patient is triaged quickly and to the right place for the best form of treatment. This course is ideal for many sectors including 111 call and integrated urgent care clinical assessment services.

You will learn about triage and the basics of how it is done.  You will also learn about clinical observations that you will need to complete when you are carrying out triage then you will see loads of examples of hospital triage and a debrief of what was done and why.

Included in the course are examples of telephone triage as this has different requirements as you cannot see the patient or gain effective clinical observations.